GeSole 用户协议
1. 定义与协议接受
1.1 本协议是您与 GenSpring Technology Limited（下称「我们」）之间就 GeSole 软件与账号服务（下称「服务」）订立的协议。
1.2 您注册账号、登录或使用服务，即表示已阅读并同意本协议与《隐私政策》。
1.3 若条款发生重大变更，我们将在您下次登录时要求重新确认后方可继续使用。
2. 账户
2.1 注册需提供电子邮箱并设置密码；您应保证信息真实、准确。
2.2 登录凭证由您自行保管；账户下的操作视为您本人或您授权人员所为。
2.3 同一账号同一时间仅可在 1 台设备登录使用；更换设备时可在新设备上选择下线其他设备，或先在原设备退出登录；换机受阻可联系客服解绑。
3. 订阅与计费
3.1 服务以订阅方式提供，分月付、季付、年付、终身四档，另设永久免费层。
3.2 免费层：可使用全部设计功能进行评估，但不可保存工程、不可导出 STL 与报告；免费层无时间限制，亦非试用期。
3.3 付费档自开通之日起算：订阅多少天，即可使用多少天；到期后软件转为只读（可查看工程，不可保存与导出），续费后自动恢复。
3.4 付款一经完成，除法律另有强制规定外不予退款；如适用自动续费，您可在到期前关闭以停止后续扣款。
4. 服务说明与变更
4.1 我们持续改进服务，可能增加、调整或停止部分功能。
4.2 服务按「现状」提供，我们不承诺不间断或无错误；云端故障期间，本地授权令牌在有效期内照常可用。
5. 医疗免责
5.1 GeSole 为矫形鞋垫辅助设计工具，其输出（含设计数据与导出文件）不构成医疗诊断、治疗建议或医疗器械。
5.2 临床判断与最终产品的适配责任，由您或您的客户中的专业人员承担。
6. 知识产权与许可
6.1 软件及其内置资产的知识产权归我们或相应权利人所有。
6.2 订阅有效期内，我们授予您非独占、不可转让的使用许可，仅限您自身业务用途。
6.3 未经书面许可，不得对软件进行反向工程、反编译或探测其内部实现，不得出租、转售或再许可。
7. 客户数据
7.1 您在本地创建与处理的工程、扫描与客户档案数据归您所有，存储于您的设备；我们不经由服务自动收集上述数据（详见《隐私政策》）。
7.2 您可申请注销账号；注销时我们将删除您的账户数据，依法须留存的交易与安全流水除外。
8. 免责与责任限制
8.1 在法律允许范围内，我们对间接损失、利润损失与数据损失不承担责任。
8.2 我们对任一索赔的累计责任上限，为您在索赔事件发生前 12 个月内实际支付的服务费用。
8.3 本条不影响法律强制且不可排除的责任。
9. 协议终止
9.1 您可随时注销账号以终止本协议。
9.2 若您实质性违反本协议，我们可暂停或终止服务，并在法律允许范围内告知原因。
9.3 协议终止后 30 天内，您可联系我们导出留存于云端的您的相关数据。
10. 条款变更
10.1 重大变更（涉及计费、授权模式、数据处理原则等）将于生效前经邮件或应用内通知，并在您下次登录时要求确认。
10.2 您继续使用即表示接受变更；不同意的，可注销账号。
11. 法律适用与争议解决
11.1 本协议以及因本协议引起或与本协议有关的非合同义务，适用香港特别行政区法律，但不适用其法律冲突规则。
11.2 因本协议引起或与本协议有关的任何争议，包括有关本协议的存在、效力、解释、履行、违反或终止的争议，双方应首先友好协商解决。自一方发出书面争议通知之日起十五（15）日内未能解决的，任何一方均可将争议提交香港国际仲裁中心（HKIAC），按照提交仲裁通知时有效的《香港国际仲裁中心机构仲裁规则》仲裁并最终解决。仲裁地为香港，仲裁员为一名，仲裁语言为英文。本仲裁条款适用香港特别行政区法律。仲裁裁决为终局裁决，对双方均有约束力。
11.3 争议金额不超过 10,000 美元的，双方同意仅依据书面材料进行审理，不举行口头听证，但仲裁庭在征询双方意见后认为确有必要的除外。争议金额超过该数额的，任何口头听证原则上均通过视频会议等远程方式举行，但双方另行书面同意或仲裁庭另有决定的除外。
11.4 本协议以中文和英文两种文本订立；两种文本存在不一致或歧义时，以英文版为准。
12. 联系我们
GenSpring Technology Limited（暂定名，以最终注册名称为准）
法律、数据与产品支持电子邮箱：genflow@126.com
GeSole Terms of Service
1. Definitions and Acceptance
1.1 This agreement is entered into between you and GenSpring Technology Limited ("we", "us") and governs the GeSole software and account services (the "Services").
1.2 By registering an account, signing in, or using the Services, you confirm that you have read and accepted this agreement and our Privacy Policy.
1.3 If we materially amend these terms, we will ask you to reconfirm them at your next sign-in before you may continue using the Services.
2. Account
2.1 Registration requires an email address and a password; you warrant that the information you provide is true and accurate.
2.2 You are responsible for safeguarding your credentials; actions taken under your account are deemed performed by you or your authorized personnel.
2.3 One account may be signed in on one device at a time. When switching devices, you can sign out the other device from the new device, or sign out on the original device first; if switching is blocked, contact support to unbind the device.
3. Subscription and Billing
3.1 The Services are provided by subscription in monthly, quarterly, yearly, and lifetime plans, plus a permanent free tier.
3.2 Free tier: you may use all design features for evaluation, but saving projects and exporting STL files and reports are disabled. The free tier has no time limit and is not a trial.
3.3 Paid plans run from the date of activation: you may use the Services for exactly as long as your subscription covers. Upon expiry the software becomes read-only (projects can be opened and viewed but not saved or exported) and is restored automatically upon renewal.
3.4 Payments are non-refundable once completed, except where mandatory law provides otherwise. Where auto-renewal applies, you may turn it off before expiry to stop future charges.
4. Service Description and Changes
4.1 We continuously improve the Services and may add, adjust, or discontinue features.
4.2 The Services are provided "as is"; we do not promise uninterrupted or error-free operation. During a cloud outage, your locally cached license token remains valid until its expiry.
5. Medical Disclaimer
5.1 GeSole is an auxiliary design tool for orthotic insoles. Its output (including design data and exported files) does not constitute medical diagnosis, treatment advice, or a medical device.
5.2 Clinical judgment and final product fitting are the responsibility of qualified professionals on your or your customer's side.
6. Intellectual Property and License
6.1 Intellectual property rights in the software and its embedded assets belong to us or to the respective right holders.
6.2 During an active subscription we grant you a non-exclusive, non-transferable license to use the software solely for your own business purposes.
6.3 Without written permission, you may not reverse engineer, decompile, or probe the internal implementation of the software, nor rent, resell, or sublicense it.
7. Customer Data
7.1 Projects, scans, and customer records you create and process locally belong to you and are stored on your devices; we do not automatically collect such data through the Services (see the Privacy Policy).
7.2 You may request account deletion; we will delete your account data, except transaction and security records we are legally required to retain.
8. Disclaimer and Limitation of Liability
8.1 To the extent permitted by law, we are not liable for indirect losses, loss of profits, or loss of data.
8.2 Our aggregate liability for any claim is capped at the fees you actually paid for the Services in the 12 months preceding the event giving rise to the claim.
8.3 Nothing in this section affects liability that cannot be excluded under mandatory law.
9. Termination
9.1 You may terminate this agreement at any time by deleting your account.
9.2 If you materially breach this agreement, we may suspend or terminate the Services and, to the extent permitted by law, inform you of the reason.
9.3 Within 30 days after termination you may contact us to export your relevant data retained in the cloud.
10. Changes to These Terms
10.1 Material changes (including to billing, the licensing model, or data-handling principles) will be announced in advance by email or in-app notice and will require your confirmation at your next sign-in.
10.2 Continued use constitutes acceptance of the changes; if you disagree, you may delete your account.
11. Governing Law and Dispute Resolution
11.1 This Agreement and any non-contractual obligations arising out of or in connection with it are governed by the laws of the Hong Kong Special Administrative Region, excluding its conflict-of-laws rules.
11.2 Any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity, interpretation, performance, breach or termination, shall first be resolved through friendly consultation. If the dispute remains unresolved fifteen (15) days after one party gives written notice of the dispute, either party may submit the dispute to the Hong Kong International Arbitration Centre (HKIAC) for final resolution by arbitration administered under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The seat of arbitration shall be Hong Kong. The tribunal shall consist of one arbitrator. The language of the arbitration shall be English. The law of this arbitration clause shall be the laws of the Hong Kong Special Administrative Region. The arbitral award shall be final and binding on both parties.
11.3 Where the amount in dispute does not exceed USD 10,000, the parties agree that the arbitration shall be conducted on the basis of documents only, without an oral hearing, unless the tribunal, after consulting the parties, considers it necessary. Where the amount in dispute exceeds that threshold, any oral hearing shall in principle be held by videoconference or other remote means, unless the parties otherwise agree in writing or the tribunal determines otherwise.
11.4 This Agreement is written in Chinese and English. In the event of any inconsistency or ambiguity between the two versions, the English version shall prevail.
12. Contact Us
GenSpring Technology Limited (name provisional, subject to the final registered name)
Legal, data, and product support: genflow@126.com